by InCider » Sunday May 14, 2006 7:19 pm
ACT Brewer - this is a bit off topic, but I have the same issue with the Kawana (Sunshine Coast - QLD) HBS. Once I felt I was getting @rseholed out because it was nearly 2pm on a saturday, but I though it would be a one-off. I went back one weekday - as it's so close to work and asked about crystal malt - and got the third degree as I was told (by her) that all I needed was in the kit...
So I went back again, hoping to spend some money this time, and did, the service was a little better, but I'm not going back. They don't seem keen for sales.
The lady at my local shop, Kim from Still Brew'in is a lovely lady who helps me as much as she can, and is always up for a chat, help and free empty tallies if you need them. If she could brew it for you she would - great fun just going there.
Glad I got that off my chest!
InCider.